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Ecommerce Development

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Auctions
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Shopping carts
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Ecommerce Portals
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Real Estate
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Yahoo Stores
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Amazon Marketplace
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eBay Integration
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Payment Gateway Integration
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Shipping Integration
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Personals
 
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Matrimonials
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Dating / Match Making
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Job Portals
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Social Networking Site
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Directories / Classifieds
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Search Engines & Directories
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Classifieds
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Yellow Pages
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Google Yahoo Maps API
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Channel Marketing
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Leads Management
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Affiliate Tracking
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Banner AD management
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Google Adwords API
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Content Management & ePublishing
 
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ePublishing & Syndication
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Content Management Systems
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Corporate CMS
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CRM Applications
 
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Customer Support Application
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Live Chat on Website
 
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Design Services
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Web Design
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Flash Animation
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Graphic Design
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Template Design
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Logo Design
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Leaflet Design
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Brochure Design
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Poster Design
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Flyer Design
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Catalog Design
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E-Cards Design
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Newsletter Design
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User Interface Design
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Open Source Customization
 
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Os Commerce
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Postnuke
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PHPBB
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Zen Cart
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Cube Cart
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Development Services
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Website Development
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Ecommerce Solutions
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Search Engine Optimization
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Extranet Solutions
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User Interface Development
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Data Harvesting / Content Spidering
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Web Services / API
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Client Server to Web Migration
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Dedicated Resources
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PHP Developers
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ASP.NET Developers
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ASP Developer
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Ruby Developers
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Python Developers
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ColdFusion Developers

 
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Verticals Areas - CRM Applications
 

Customer Relationship Management is mainly concerned with the relationship between the organization and its customers. Every organization try to build up customer relationships by determining mutually satisfying goals between organization and customers, establish and maintain customer understanding and develop strong feelings in the organization and the customers. CRM focuses on customer rather than products and take care of what customer requires. CRM helps to provide better services to customers and hence provides an edge over competitors. Apart from this, it reduces the cost, improves interactivity, efficiency and productivity.

Several companies / organizations are now moving for customer relationship management systems to gain a better understanding of their customer's wants and needs. CRM applications allow companies to store and access information about customers, their buying histories, preferences, complaints, and other data. This helps the companies to have a better look of customer requirements and approach to them accordingly.

Key Features of Customer Relationship Management

  • Maintain database for both prospect and customers /clients
  • Create and maintain customer profiles
  • Update profiles with customer survey information
  • Create and manage customer cases
  • Track promotion and orders
  • Manage catalog requests
  • Track loyalty: mailing lists and newsletters
 
CRM Applications
 
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Customer Support Application
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Live Chat on Website
 
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Ecommerce Development
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Personals
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Directories / Classifieds
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Channel Marketing
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Content Management & ePublishing
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CRM Applications
 
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Customer Support Application
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Live Chat on Website
Services
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Design Services
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Development Services
»
Open Source Customization
»
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